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Do  you need help right now?

 

Homelessness help, tenancy issues, youth troubles and safe nights across North and Far North Queensland 

In immediate danger?

If you or someone else is in danger, call:

Emergency - Police, Amublance or Fire
Call 000
DVConnect – 24/7 domestic and family violence support
Call 1800 811 811
Lifeline – 24/7 crisis support
Call 13 11 14
Kids Helpline –24/7 support for young people aged 5–25
Call 1800 55 1800

NOT in immediate danger, but need urgent help?

If you are at risk of homelessness, need temporary support, food assistance or youth support, our team is here to help.

Housing & Homelessness Support

Support and referrals for people experiencing or at risk of homelessness

Anglicare Homelessness Services – The Hub

52A Comport Street, Portsmith QLD

07 4046 8050

hubadmin@anglicare.net

Monday–Friday, 8:30am–4:30pm

Short-term supported accommodation and outreach support

QHome Accommodation & Mobile Support Services

158C Martyn Street, Manunda QLD 4870

0417 941 818

qhome.admin@anglicare.net

Monday–Friday,TBC

Help to keep your current tenancy

HomeStay Support –  Located in The Hub

52A Comport Street, Portsmith QLD

07 4046 8050

homestay@anglicare.net

Monday–Friday, 8:30am–4:30pm

Support for Young People (12-21 years)

Case management and support for young people at risk

Youth Support Program

53 – 59 Lyons Street, Bungalow QLD 4870

1800 787 285 Free Call

ysp.referral@anglicare.net

Monday–Friday, 8:30am–4:30pm

Food & Essentials

Low-cost food and essentials for all
Limited emergency parcels (referral needed)

Pantry & the Wardrobe

479 Mulgrave Road, Earlville

0417 351 502

communityoutreach@anglicare.net

Mon–Thu 9am–4pm | Fri 9am–3pm

Community Safety Wellbeing

A safe shelter to sober-up and take care of yourself

Bama Dakil Diversionary Centre

53 – 59 Lyons Street, Bungalow QLD 4870

07 4046 8082

diversionarypm@anglicare.net

Open 24/7 TBC

Cell Watch Visitor Program

Water, first-aid and more support in night-time precinct areas

Based in Cairns and Innisfail 

07 4046 8082

cellwatch@anglicare.net

On-call service 24 hours/ 6 days per week TBC

Safe Night Support Services
(available in Townsville & Airlie Beach)

Water, first-aid and more support in night-time precinct areas

Multiple addresses

0456 235 783

restandrecovery@anglicare.net

Friday & Saturday 10:30pm–3:30am TBC

What We Can and Cannot Do

We provide short-term accommodation, practical assistance and connection to services across North and Far Queensland.

We do not provide immediate emergency accommodation on demand without assessment. TBC

This includes housing support, tenancy assistance, youth support, food relief, community outreach and diversionary support services. Availability and eligibility apply.

Long-term housing is not directly provided by Anglicare NQ; we support pathways and referrals into housing systems.

How Anglicare NQ works with you

We aim to provide support that is:
✔ Practical — help with food, clothing and essential needs
✔ Connected — linking you to housing, legal, health and community services.
✔ Person-centred — tailored around your needs, not one-size-fits-all

We work collaboratively with other agencies to ensure you can access the right support at the right time, including referral pathways when we do not directly provide a specific service, helping you achieve longer-term positive outcomes.